Functional Efficiency
- Conduct monthly review of TL/SM/Cluster Manager.
- To plan & implement SOP for the front end.
- Managing & streamlining day to day Operations at Backend-petty cash management, Malls Bills Approval, uniform program implementation.
- Execution of Mystery Audit programs.
- Reviewing & analyzing SMART Audit program.
- Review Statutory Compliances.
- Regular Repairs & maintenance of stores as per Brand guidelines.
- Consistently Thrive towards improving Customer satisfaction.
Planning & Control
- Planning, phasing of target day wise & week wise.
- Effectively planning Sales Target’s in accordance with Sales strategy & AOP.
- Developing effective Demand forecast
- Working on Seasonal Sales Plans, Annual Operation Plan (AOP)
Business Development & Expansion
- Driving sales
- Effective liaise with concerned dept. for timely execution of new projects in terms of Agreements, MOU, Account opening, LOI summary.
- Handle & resolve all Partner disputes.
- Evaluation of non-performing stores & renegotiation with Partners.
Local Marketing & VM-
- VM plans are implemented
- Processing & branding spaces in Malls & SIS.
- Participating in several events
- Sponsorships
- Ensuring efficiency of marketing plans
- Review petty cash claimed of stores.
- Catalogue distribution & placement program.
- Micro marketing Program execution
- Loyalty program execution
- Building & executing effective Incentive plan to drive sales.
- Developing effective sales promotions to achieve organizational goals.
- Help build effective Marketing Plan as per the requirement.
Commercial Management
- Drive Store level OPEX as per the AOP.
- Help build Annual, Seasonal, and Monthly Budget’s along with the concerned Dept.
- Develop strategies to Optimize cost of operations.
- Ensure timely clearance of dues & settlement of all concerned parties.
Manpower Management
- Build & update OJT modules
- Grievances handling of ASM’s, SM’s & TL’s.
- Hiring of ASM, TL & SM.
- Review & report manpower productivity.
- Evaluation of skill sets & identifying gaps.
- Implement new Grooming & uniform policy.
- Manage & Control shuffling of SM’s/Supervisor.
- Help build & drive effective Training & Development Program for the team.
- Help recruit right people, control attrition.
- Effectively manage, motivate & develop man power.
- NOC & Exit formalities of staffs.
Inventory Management
- Effective Management of inventory levels at each POS.
- Effect regular audit & control to reduce Shrinkage & loss.
- Manage ageing & liquidation of inventory.
- Helping ensure Supply meets demand
- Consolidate & updation of Inventory Audit, projects & maintenance.