Global Licensing Manager


  • Perform role of global licensing manager/software asset manager
  • Point of contact within IS for queries, request and escalations
  • Focal point for vendor audits
  • Accountable for providing credible summarised data for license usage, installation software audits and operational optimisation
  • Management of inventory data collection activities
  • Provide knowledge and guidance on vendors software licensing programs and maintenance options
  • Provide guidance for software procurement strategies
  • Drive cost savings through effective license management
  • To work closely with the relevant IS functions to ensure all operational processes relating to software compliance are maintained and reviewed
  • Regularly track relevant service measures and report accordingly to drive continuous improvement of vendors and RB internal resources
  • Stakeholder alignment and expectation settings
  • Escalation Management of risk areas
  • Process documentation update and creation, including SOPs & policies
  • Providing direct communications to global IS teams and guidance for user communications

Skills & Competencies:

  • +3 Years SAM exposure in large/complex organisation, or similar exposure gained in consultancy/vendor background
  • Knowledge of license processes and SAM tools
  • Knowledge of Vendor licensing models (Microsoft, Oracle, VMware etc)
  • Ability to produce robust process documentation
  • ITIL Certified
  • IAITAM Certified Software Asset Manager (CSAM)
  • Solid understanding of typical wintel, and infrastructure designs including virtualised environments

Other Skills and Characteristics:

  • Ability to multi-task and works well under pressure
  • Drive to deliver, self starter
  • Excellent communication and reporting skills
  • Ability to manage and influence senior stakeholders
  • Proven documentation skills
  • Ability to work through ambiguity and push for decisions
  • Strong customer focus and management
  • Has a team mentality