A.M/T.L Process Excellence

  1. Candidate should have experience into International Voice call.
  2. Graduate with minimum 5 years’ experience of Contact Center.
  3. At least 3 years’ experience in call quality function.
  4. Excellent spoken and written communication skills for English.
  5. Must have worked with process excellence/operational excellence/transactional quality.
  6. Exposure to Six Sigma techniques along with one completed project would be preferred.