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A.M/T.L Process Excellence

Reference id: ABP/HO/1153

Industry: BPO

Experience: 3-5 Yrs

Location: Noida

Salary: Best in Industry

Education: Graduate/PG

Job Description

  1. Candidate should have experience into International Voice call.
  2. Graduate with minimum 5 years’ experience of Contact Center.
  3. At least 3 years’ experience in call quality function.
  4. Excellent spoken and written communication skills for English.
  5. Must have worked with process excellence/operational excellence/transactional quality.
  6. Exposure to Six Sigma techniques along with one completed project would be preferred.